Privacy Policy

Privacy Policy

General
https://www.Sgnrnet.com/ (“our”, “us”, “we”, “Website”, “SGNR Net”, “SGNR Wifi Wani” mobile applications”) is committed to the protection of Information provided by the users (“you”, “your”, “users”) to us. You agree that your use of SGNR Net’s services or our interface implies your consent to the collection and use of your Information in accordance with the terms of this Privacy Policy (“Privacy Policy”).
We take the privacy of our users seriously. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service. In addition to this Privacy Policy, we have taken the following steps to further safeguard your privacy:
SGNR Net has established a set of “Binding Corporate Rules”. These Binding Corporate Rules are a commitment by SGNR Net to protect your Information regardless of where the data resides. Depending upon where you live, the Binding Corporate Rules may provide additional privacy rights through your local privacy regulator or government. For more information about our Binding Corporate Rules, including information on how to contact us with any questions, write to us at sgnrnet@gmail.com
Information Collected
Traffic Data Collected
We automatically track and collect the following categories of information when you visit our Website:
IP addresses; Domain servers; Types of computers accessing the Website;Types of web browsers used to access the Website;
Referring source which may have sent you to the Website; and
Other information associated with the interaction of your browser and the Website (collectively “Traffic Data”).
In order for you to access certain areas of the Website, we may require you to provide us with certain information (“Personal Information”). Personal Information includes the following information:
Information Collected from You
Your full name, address, e-mail address, telephone number, date of birth and bank or payment card details and any proof of your identity and/or address that we may request;
Details of any transactions you carry out through our Website using your SGNR Net account and of the fulfillment of your requests;
Details of any bank account (including but not limited to, account holder, account name, account number, sort code, Transaction Authentication Number “TAN” and password, available balance and transaction history of your bank account),
Personal Information and Third Party Information are collectively referred to as “Information”.
Please review this Privacy Policy prior to giving consent for integration of your email address with your SGNR Net. You can choose to de-link your G Mail account with SGNR Net at any time and/ or you can delete your information by raising a support ticket on SGNR Net Helpdesk.
You may additionally have to read and comply with Google’s policies related to your G Mail email account.
Use and Storage of Information
We use your Information for the following purposes:
To operate and administer your SGNR Net account and to provide services that you have requested;
To carry out your instructions to make and receive payments and undertake transactions using our services, including verifying that you have sufficient funds in your SGNR Net wallet to make such payments;
To allow you to participate in interactive features of the Website;
To notify you about changes to our service(s);
To improve our internal customer training,
To comply with financial services regulations including retention of financial information and transactions;
For financial and identity checks, fraud prevention checks, anti-money laundering and credit checks;
For customer service, including answering questions and responding to feedback and complaints;
To enhance the security of our services;
To ensure that content on our Website is presented in the most effective manner for you and for your computer; and
To provide you with information, products or services that you request from us or which we feel may interest you.
Retention of Data.
We are required under applicable laws to retain certain records for a period of at least 5 (five) years after closure of your SGNR Net account, which will include your personal data such as your name, contact details, customer number and transaction history, etc. (“Retained Data”). Other than the Retained Data, we will delete and destroy all Personal Information that we hold about you when you (or we) terminate your SGNR Net account. We do not store your online banking login PIN, TAN and/or password
Please note that we will not store your credit card information.
Please note that we will never ask you to disclose your personal or security details by e-mail. If you receive any e-mail purportedly from SGNR Net requesting your personal or security details, please do not respond to it (“Such E-mail”). Please forward any Such E-mail to sgnrnet@gmail.com and thereafter delete the e-mail immediately.
Disclosure of Information
We do not disclose your Information to any third parties other than the Website’s affiliates and the following:
the police, other lawful enforcement body, regulatory body or court if we are under a duty or required by law to disclose or share your personal data , or to protect the rights, property, or safety of ourselves or our group companies, our customers, or others;
Financial institutions with whom we partner to jointly provide better services, facilities or products to you. These financial institutions may only use your information for providing to you their services and market SGNR Net related products without requiring your further consent.
third parties who referred you to us initially and to whom we owe a commission payment as a result of the referral. Where the commission payment is based on transaction volumes, numbers or types of transactions, we may share that information with that third party, but we will not disclose the full details of each of your transactions without your further written consent; and
third parties we may occasionally use to provide you with the services that you have requested. We require these third parties to not use your personal information for any other purpose.
third parties with whom we have legal and contractual obligations
We also use Information in aggregate/anonymized form (so that no individual user is identified):
To build up marketing profiles;To aid strategic development;To audit usage of the Website
We reserve the right to disclose Information if required to do so by law or if we believe that it is necessary to do so to protect and defend the rights, property or personal safety of the Website, or its users.
For the purpose of UPI and other transactions, the customer shall be bound by the Privacy Policy of the PSP Bank
 
Anti-Money Laundering Policy
In order to comply with anti-money laundering laws that exist in various jurisdictions we reserve the right to report suspicious transactions to federal, state, provincial or local authorities and law enforcement agencies within those jurisdictions. In exchange for us permitting you to participate in, use and access our Website and services you hereby grant us the right to report any transactions which we deem suspicious, as determined solely by SGNR Net acting in its sole discretion. Examples of a suspicious transaction include but are not limited to use of funds suspected to be derived from illegal activities, any suspected intention to conceal or disguise funds derived from illegal activities, or suspicion that the involvement of our Website and services is in any manner intended to facilitate criminal activity. If for any reason we are of the belief or become aware of any transaction which we deem suspicious in nature, we may without prior notice or explanation to you take the following actions, which are in addition to all other rights and remedies available to us under this Privacy Policy, at law or in equity:
report such transaction to the applicable central, state, provincial or local authorities and law enforcement agencies;
de-activate or terminate your SGNR Net account forthwith;
withhold any funds held in your SGNR Net wallet; and/or
restrict you from registering a SGNR Net account on or with our Website or any of our affiliated websites.
 
Communications
We may contact you via the e-mail address and phone number registered with your SGNR Net account. You may also receive system-generated transactional e-mails such as confirmations, notification of receipt of payments, notification of password changes etc. which are necessary for the proper operation and administration of your SGNR Net account. You expressly consent to receive such communications from us, irrespective of whether your phone number is registered on the National Do Not Call Registry.
As a SGNR Net account holder, you will occasionally receive information by e-mail from us, unless you have expressly chosen not to receive such communication, about products, services and special deals which we think will be of interest to you via our newsletter. You can change whether or not you receive newsletters from us. However please note that you will still receive communication regarding your SGNR Net account such as transactional e-mails or other notifications affecting the operation of your SGNR Net account or our legal relationship.
 
Phishing
Phishing is the name given to attempts to steal personal details and financial account details from a website user. “Phishers” use fake or “spoof” emails to lead users to counterfeit websites where the user is tricked into entering their personal details, such as credit card numbers, user names and passwords.
If you receive such an e-mail or are asked for your password by anyone claiming to work for us please forward the e-mail or report the incident by e-mail to our Data Protection Officer
 
Links to Our Website and to Other Websites
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own terms of use and privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Please also note that the products and services offered on these websites may be limited to persons located or residing in only that particular jurisdiction. In addition, the content on these linked websites may not be intended for persons located or residing in jurisdictions that restrict the distribution of such content.
You must always obtain the prior written approval of SGNR Net before creating a hyperlink in any form from a third party website to any webpage on the SGNR Net Website. SGNR Net may or may not give such approval at its absolute discretion. In normal circumstances, we may only approve a hyperlink which displays plainly our name or website address. Any use or display of our logos, trade names and trademarks as a hyperlink will not be approved unless in very exceptional circumstances and may be subject to a fee as SGNR Net may determine at its absolute discretion. SGNR Net is not responsible for the setup of any hyperlink from a third party website to any SGNR Net website. Any links so set up shall not constitute any form of co-operation with, or endorsement by, SGNR Net of such third party website. Any link to our website shall always be an active and direct link to our website and shall be made directly to the home or front page of our website only and no “framing” or “deep-linking” of any webpage of our Website or content is allowed. Please contact SGNR Net Helpdesk if you wish to create a hyperlink to any page of our Website on a third party website.
 
Cookies
“Cookies” are small computer files that are transferred to your computer’s hard drive that contain information such as user ID, user preferences, lists of pages visited and activities conducted while browsing the Website. At your option, expense and responsibility, you may block cookies or delete cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features of the Website.
Generally, we use Cookies to customize your experience on our Website and to store your password so you do not have to re-enter it each time you visit the Website.
 
We do not link the information stored in these Cookies directly to any of your Information you submit while on the Website.
In order to comply with legislation, we have reviewed the use of Cookies on our Website and set out the information below. This is to ensure that you are aware of these cookies and are able to give your consent for the placing of some or all of these cookies on your device when you use our Website.
 
Compliance Cookies
These include Cookies which are necessary to assist in meeting our regulatory compliance obligations, such as anti-money laundering and anti-fraud obligations, and prevent your SGNR Net account from being hijacked. These cookies will be activated when you enter our Website and as you use our Website.
 
Blocking Cookies
Should you want to continue using our services but restrict our use of Cookies, you can block Cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all Cookies (including Strictly Necessary and/or Compliance Cookies, as described above) you may not be able to access all or parts of our Website. Our Website may issue some of the Cookies described above as soon as you visit our Website unless you have adjusted your browser setting so that it will refuse Cookies.
 
Security Checks, Review and Releases
To maintain a high level of security, we reserve the right to conduct a security review at any time to validate your identity, verify your financial transactions and further document your consent to this Privacy Policy. To facilitate these security checks, you agree to provide such identification or other information or documentation as we, in our sole and unfettered discretion, deem necessary. If you fail to comply with any security request, we reserve the right to void your SGNR Net account. You will be notified of such verification request by e-mail or telephone,if you fail to provide us with such requested documentation and information within the time period reasonably specified by us.
 
User Choice
 
You may choose not to provide us with any Information while accessing the Website. In such an event, you can still access much of the Website; however you will not be able to access and use those portions of the Website that require your Information.
 
Confidentiality and Security
 
Except as otherwise provided in this Privacy Policy, we will keep your Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Information or any other information we collect about you is necessary to comply with a court order or other legal process;
Protect the rights, property or safety of SGNR Net or another party.
 
Public Information
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
 
Security
We are committed to ensuring that your Information is secure. To prevent unauthorised access or disclosure of Information we have physical, electronic and managerial procedures in place to keep your information safe. Once logged into your SGNR Net account, all internet communication is secured using Transport Layer Security (TLS) technology and the connection is encrypted and authenticated
 
However, this high level of protection can only be effective if you follow certain security practices yourself. You must never share your SGNR Net account or login details with anyone. If you are concerned that any of your login details have been compromised, you can change them any time once you are logged on but you should always also immediately contact customer services at SGNR Net Helpdesk and tell us why you think your login details have been compromised. Please read our Terms and Conditions for further information on how to keep your SGNR Net account safe.
 
Updates and Changes to Privacy Policy
We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. If we do, then we will notify you here, as well as by posting a notice on our Website and, where appropriate, a link to the modified policy so that you can review it. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Your Rights
You have a legal right to a copy of any Information about you held by us. You also have a right to correct any errors in that Information. As mentioned above, you have a right to request that we cease to use your Information for direct marketing purposes.
You shall, at any time while availing the services or otherwise from us, also have an option to withdraw your consent given earlier to SGNR Net. You shall inform us regarding such withdrawal of the consent in writing.
 
The contents of this website are under copyright and/or trademark of their original author(s) unless otherwise noted on the page itself.
If you have questions or concerns, feel free to e-mail us or to correspond at SGNR Net Helpdesk and we will attempt to address your issue.
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