Refund and Cancellations

Accessing and using SGNR Net services YOU accept and agree to the terms, conditions and rules without limitation and or qualification.
We reserve the right to modify the terms at any time without giving YOU any prior notice. Your use of SGNR Net following any such modification constitutes your agreement to follow and be bound by the terms as modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this website, SGNR Net or to a particular service are also considered as terms.
In the event, YOU erroneously send a payment to a wrong party, SGNR Net shall have no liability in this regard and your only recourse will be to contact such third party to whom such payment was sent and seek a refund (if any). SGNR Net will not refund or reverse a payment erroneously made by YOU.
All sales of prepaid recharge on the SGNR Net platform are final with no refund or exchange permitted. YOU are responsible for the mobile number for which YOU purchased the prepaid recharge and all charges that result from those purchases.
SGNR Net is not responsible for any purchase of prepaid recharge for an incorrect mobile number or similar services.
SGNR Net disclaims any accountability, legal, losses/damages or else, that might arise because of the act, omission or otherwise of any USER on its website/mobile application or caused by the same.
Notwithstanding anything contrary contained herein, the service, the interface and api work, and their respective information, pricing and data, and availability are subject at any time and from time to time to human, mechanical , typographic, or other errors, oversights, mistakes, limitations, delays, service interruptions, including, without limitation, as may be due in whole or in part to, related to or arising out of (i) computer hardware and software, telecommunication and operating systems, databases, or business processes and procedures, other problems inherent in, or which may be associated with, the use of the internet and electronic communications including, without limitation, force majeure event , government / regulatory actions, orders, notifications etc. And / or and acts and omissions of third parties etc.
In the event of any dispute (defined below), SGNR Net records shall be binding as the conclusive evidence of the transactions carried out through use of the wallet.
SGNR Net will not be responsible for recovering the money in case the account holder initiates fund transfer to an unintended or incorrect account.
The USER is responsible for the accuracy and authenticity of the instructions provided to SGNR Net and the same, if is in the form and manner prescribed by SGNR Net shall be considered to be sufficient to operate the said facility. SGNR Net shall not be required to independently verify the instructions. SGNR Net has no liability if it does not or is unable to stop or prevent the implementation of any payment order issued by the USER. Once a payment order is issued by the USER the same cannot be subsequently revoked by the USER.
All instructions, requests, directives, orders, directions, entered by the USER, are based upon the USER’s decisions and are the sole responsibility of the USER.
Cancellation Process 
In case client wants to cancel the equipment ordered then 15% of paid amount will be deducted and client can return hardware Device @10% monthly depreciable amount of purchase cost any time after 5 months not before that. For more detail please contact SGNR Net India Services Pvt Ltd. or send email to us. We would be happy to help you.
Refund Process
If eligible for returns/Cancellations, client can raise return/refund request by call, or you can also drop us an email mentioning which PDO device you would like to return. Once acknowledged by our technical team client have to make proper arrangement of packing and freight to our registered office. If client had paid online using cards / online banking – we will refund to the same account. If you had paid using NEFT/RTGS – we will ask you for your bank account number and IFSC code for processing refunds. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. We do not levy any return fee. For more detail of returns/Cancellations, we encourage you to write to us at
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